Say what you need
A cylinder, a shopping list, a leaking pipe. We remember it, so the next time is two taps.
Gas · Water · Groceries · Food · Salon · Repairs
A full cylinder,at your gate.
Cooking gas first — safety-checked, with the empty one taken away — and then everything else the house runs on. Ordered in one app, brought by a rider you watch on the map, in Lagos, Accra, Nairobi, Dar es Salaam and Kampala.
How it worksPatride, Patride Vendor and Patride Rider — on iOS and Android
Chat to order
Say what you need. That is the order.
No searching, no basket, no six taps to find the size you always buy. Type it the way you would say it to the shop on your street — “13kg refill and a crate of eggs” — and Patride works out who has it, what it costs today, and how soon it can reach your gate.
- It understands the brands and sizes people actually ask for.
- You see the price before anything is confirmed.
- Change your mind in the same thread — it is a conversation.
Order
What you need, at the price the shop charges
Cooking gas first, because it is the thing that runs out at the worst possible moment. Then drinking water, groceries, the food your children ask for by name, and the plumber who never picks up. One app, one rider, one delivery fee.
- The price is the shop’s own, listed by size and by brand, and you see it before anything is confirmed.
- The address is your gate — described the way you would describe it to a driver, not a postcode nobody uses.
- Pay in the app before the rider sets off, and the empty cylinder goes back with them.
The rider
Jobs are offered, not assigned
A delivery goes onto a board with what it pays already on the card. A rider reads the area, the reference and the money, and decides. Nothing is pushed onto anybody, and nobody finds out what a run was worth after riding it.
- One job at a time: the shop, the door, and the way there, with the stage it has reached across the top.
- The shop’s number and the customer’s number are both a tap away, because the thing that saves a delivery is usually a phone call.
The handover
It is not delivered until you read out the number
Your app shows four digits. The rider types them in at your gate, and the job cannot be closed without them — so “delivered” means somebody actually put it in your hands, not that a photograph was taken of a doorstep while you were out.
A photograph and a signature do the same job where a code will not work — a delivery to a locked reception, a customer whose phone has died.
For shops
Take orders on the phone already behind your counter
An order arrives, you accept it with one tap, and a rider comes for it. What you are owed sits on the earnings screen with the reference of every order that built it, so a figure you disagree with is one you can point at.
- Signing up is a few steps and a few uploads: where you trade from, what you sell and for how much, your papers, and the account you want the money in.
- No listing fee and no monthly charge. A service fee per completed order, set by the operator of your market.
- A person at Patride reviews your shop before customers can see it. That is slower than a sign-up form, and it is the reason a customer trusts a shop name they have never heard of.
- Paid out weekly, to the account on your Patride profile.
Everything the house runs on
One app, one rider, one delivery fee — at the prices the shops and tradespeople on your own street already charge.
Gas refill Groceries Plumbing Electrical Cleaning Laundry Carpentry Appliance repair Painting Errands Water delivery Gardening Restaurant food Hair stylist Nails Barber Make-up Bakery
Three steps, whatever you asked for
Someone nearby takes it
A vendor on your street, a rider on your road, a tradesman your neighbours have already rated. You see the price before anyone sets off.
It arrives, and so does the receipt
Watch them come on the map. Pay in the app before they set off, and the empty cylinder goes back with them.
Five markets, each on its own terms
Prices, payment rails and languages are set per market, by the people who run it. What works in Kampala is not what works in Lagos, and pretending otherwise is how a platform becomes useless in four countries to be convenient in one.