Refund and Cancellation Policy

Refund & Cancellation Policy

Enrollment & Access

• All course details, pricing, and enrollment steps are available via our online platform.
• Upon enrollment, students gain access to the dashboard and schedule for upcoming physical sessions.
• Course materials (ebooks, prep guides, etc.) may be shared digitally or distributed at the session venue.

Refund Eligibility

• Refunds for course enrollments are available within 7 days of registration if no physical session has been attended.
• Refunds for physical resources (kits, materials) are accepted within 10 days of receipt, if returned unused and sealed.
• Coaching and physical workshop sessions can be refunded only if canceled 48 hours prior to the scheduled time.
• Membership plans (Basic/Full Family) are refundable within 14 days of activation, provided no session or benefit has been used.

How to Request a Refund

• Submit a cancellation request including your Order ID, reason for refund, and any relevant details.
• Refunds are processed within 3–5 working days after review.

Non-Refundable Circumstances

• Participation in any scheduled physical session or workshop.
• Use of downloadable materials, discount coupons, or exclusive membership perks.
• Physical resources returned used, damaged, or incomplete.
• Late cancellations without prior notification.

Cancellations

• You can cancel future sessions or subscriptions through your dashboard settings.
• Cancellation does not automatically initiate a refund unless it meets refund eligibility criteria.
• Memberships can be discontinued anytime to prevent future billing cycles.

Support Contact

For assistance with cancellations and refunds, please email support@patride.com or call our helpdesk at +91 7649023019 during business hours.